Privacy policy
Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our shop www.tribunaturals.com, as part of the buying and selling process, we collect the personal information you give us such as first name, last name, address, email address, phone number. When you browse our shop, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing: With your permission, we may send you emails about our shop, new products and other updates.
What we ask for your data for: user profile creation, product purchase procedure, management of the comment form on our blog, contact form.
SECTION 2 - CONSENT How do you obtain my consent? When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange for a shipment, or make a return, we imply that you consent to the collection and use for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse. How can I withdraw my consent? If you change your mind after you have agreed, you may withdraw your consent to be contacted by us for the collection, use or disclosure of your information at any time by contacting us at contact@tribunaturals.com.
SECTION 3 - DISCLOSURE We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify's data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall. Payments: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by retailers and their service providers. For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Statement here. https://www.shopify.com/es/legal/privacidad.
SECTION 5 - THIRD PARTY SERVICES In general, third party services used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled. In particular, remember that some suppliers may be located in or have facilities in a different jurisdiction from you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located. By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. The providers we work with and those who may obtain your personal data: Shopify - online shop platform, Correos Exprés - parcel delivery company, Google LLC - online advertising, Meta Platforms, Inc - advertising on Facebook and Instagram, TikTok - advertising on the TikTok platform.
Once you leave our shop's website or go to a third-party site or app, you are no longer governed by this Privacy Policy or our website's Terms of Service. Links: When you click on links from our shop, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 6 - SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
COOKIES Policy
A cookie is a small text file that is stored on your computer when you access certain web pages. When you revisit the same site, the cookie allows the website to recognise your browser. Cookies allow the website to store user preferences and other information.
Shopify COOKIES
Here is a list of cookies we use. We list them so you can choose whether you want to opt out or not.
_session_id, unique, session token, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data, Persistent for 30 minutes since last visit, Used by our internal stats provider to record the number of visits.
_shopify_uniq, no data, expires at midnight (relative to the visitor) the next day, counts the number of visits to a shop by a single customer.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
secure_session_id, unique, session token
storefront_digest, unique token, undefined If the storefront has a password, used to determine if the current visitor has access.
Google Analytics COOKIES (https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage?hl=es):
_ga 2 years Used to distinguish users.
gid 24 hours Used to distinguish users.
gat 1 minute Used to limit the percentage of requests.
AMP_TOKEN 30 seconds to 1 year Includes a token that can be used to retrieve a client ID from the AMP Client ID service. Other possible values indicate disables, in-progress requests or errors obtained when retrieving an ID from the AMP Client ID service.
_gac_<property-id> 90 days Includes user-related campaign information. If you have linked your Google Analytics and AdWords accounts, website conversion tags will read this cookie unless you disable it.
SECTION 7 - AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it. If our shop is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information please contact our Privacy Compliance Officer contact@tribunaturals.com.
